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Contact us

We answer during Kenyan business hours, Monday to Saturday, and aim to reply within one working day.

General support

Rides, payments, verification and account questions.

support@sharelyft.com

Safety and reports

Report a driver, a passenger or a suspicious listing. Include the ride details.

support@sharelyft.com

Privacy requests

Access, correction or deletion of your personal data.

support@sharelyft.com

In an emergency call the Kenyan police on 999 or 112 first, then let us know. For common questions, the FAQ is usually faster than email.